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  1. #1
    OffDuty's Avatar
    OffDuty is offline The Shotgun is Family.
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    Sirius problems?

    My 1.5 year old Starmate (1st gen, no replay) is taking a crap. I think it may be overheating (known problem on some units). So it powers up, and appears to be acquiring signal but never displays anything. I wonder if it just overheared and fried itself.

    I call Sirius tomorrow- heres to a successful resolution.

    Anyone have reciever problems, or is it me?
    There are only two kinds of real justice left: street and poetic...


    Canada, huh? Almost made it...

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  2. #2
    Terminator's Avatar
    Terminator is offline BANNED
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    Get XM

  3. #3
    OffDuty's Avatar
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    Cant do without channel 23- Hair Nation!

    And XM sponsors in the IRL.. cant do it.
    There are only two kinds of real justice left: street and poetic...


    Canada, huh? Almost made it...

    *DISCLAIMER*The opinions expressed here are my own delusions. My employer administraton would at best shake their heads and sigh; or at worst severely repudiate the content of these posts, should it ever manage to appear on their radar.

  4. #4
    deputysykes's Avatar
    deputysykes is offline Corporal
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    Quote Originally Posted by Terminator View Post
    Get XM
    I second the motion.
    I'm not ruining your life, you are, and I'm just going to write a short story about it.

  5. #5
    BEK's Avatar
    BEK
    BEK is offline Lieutenant
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    Quote Originally Posted by OffDuty View Post
    My 1.5 year old Starmate (1st gen, no replay) is taking a crap. I think it may be overheating (known problem on some units). So it powers up, and appears to be acquiring signal but never displays anything. I wonder if it just overheared and fried itself.

    I call Sirius tomorrow- heres to a successful resolution.

    Anyone have reciever problems, or is it me?

    Call sirius, they will send ya a temp replacement and fix yours for free, also they are giveing away a free radio you just pay shipping


  6. #6
    Beans's Avatar
    Beans is offline Street Cop
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    Quote Originally Posted by OffDuty View Post
    Cant do without channel 23- Hair Nation!

    And XM sponsors in the IRL.. cant do it.
    Sirius will fix it free. I have a newer Starmate with the replay. Sometimes it shuts down by itself for no reason. If it keeps doing it I will send it off for repairs.
    No way I could ever go to XM, HOWARD STERN RULES!!!!!!!!!!!!!!!!!!! Been a fan for 15 years and went to Sirius the minute he went there.
    The opinions given in my posts DO NOT reflect the opinions, views, policies, and/or procedures of my employing agency. They are my personal opinions only, thereby releasing my agency of any liability, or involvement in anything posted under the username "Beans" on LEF.

  7. #7
    Star Man's Avatar
    Star Man is offline Guns only have two enemies; rust and politicians
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    Quote Originally Posted by beans43 View Post
    Sirius will fix it free. I have a newer Starmate with the replay. Sometimes it shuts down by itself for no reason. If it keeps doing it I will send it off for repairs.
    No way I could ever go to XM, HOWARD STERN RULES!!!!!!!!!!!!!!!!!!! Been a fan for 15 years and went to Sirius the minute he went there.

    I like XM because they sponsor the ALMS Corvettes too,,,, but I may have to go to Sirius because Nascar is going there and NFL is already there. I will make the jump (even though Howard Stern is there along with the thief Martha Stewart )
    ...........................................

  8. #8
    covman454's Avatar
    covman454 is offline Officer First Class
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    I had a problem with my Sirius unit about a year ago. I don't remember which unit I had, but it was the cheap one. It overheated and took a crap one morning. Make sure you send the unit insured and so you can tell when it was received.

    Their customer service wasn't the best to deal with, they didn't want to send me a new unit until they had the old one (that part makes sense). However, they kept telling me they had not received the receiver and this crap continued for a week until I told them I had a return receipt with a signature from someone there. They immediately backtracked and about two days later I had a new receiver.

    Covman

  9. #9
    TwanimusPrime's Avatar
    TwanimusPrime is offline Moving on up...to the east side!
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    Quote Originally Posted by Terminator View Post
    Get XM
    Bravo, I have an XM Pioneer Inno. Best receiver ever. It works portable, plays mp3s, and lets you record content. Even individual songs as you hear them; and play them like mp3s. I LOVE my XM. ANd the receiver is about the size of an Ipod, just a bit this have thicker. Unlike those sirus portables which look like bricks.

    XM may not NASCAR races anymore, but they have plenty of NASCAR content, including shows from both Jimmy Johnson and Dale Jr. Sucks no NFL, but they have MLB and all the College Football ya need. Although I've never heard it, I hear the Bob Dylan show is really good too.

    And for you people on Sirus for Stern, you are missing out. Wasting time on a has been. I mean, the guy took the entire month of August off, and he only does live shows 4 days a week. Its all about Opie and Anthony. They do some of the "naughty" content like Stern, but they are more comedy based. Funniest show on the radio. You'll catch the virus Ron and Fez are funny as hell too.
    Last edited by TwanimusPrime; 11-23-06 at 11:07 PM.

  10. #10
    mavriktu's Avatar
    mavriktu is offline Patrol Sgt.
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    Quote Originally Posted by BEK320 View Post
    Call sirius, they will send ya a temp replacement and fix yours for free, also they are giveing away a free radio you just pay shipping
    BEK,you may want to check up on that,last time they ran that promo (last month?)you had to buy a home docking station or something else.

  11. #11
    OffDuty's Avatar
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    *update*

    Sirius has horrible customer service. Four phone calls and four different departments later to deal with. The warrany department was all set to send me a new model until at the last minute she discovered that my unit was out of warranty by five months (had it a year and a half).

    Nope cant help you , sorry... was what I got.

    After duking it out I got an updated Starmate- at half off. Not the deal I was looking for but at least there was some resolution.

    In addition they were going to charge me for shipping on having to buy a new unit (!) until I fought that point.. so after I get the the new one I have to call CS back and then they will credit that as it states in my call notes.

    Another thing, they also offered sooooo graciously to "waive your $15.00 activation on the new reciever". I said "I hope so, since I am being forced to buy another one since it broke through no fault of my own in that it is defective!". Gee thanks so fucking much.

    Moral of the story, I guess you need to report a problem early on so you can get upgraded before the end of your one year warranty period.

    In short, Sirius does have the best channel selection vs XM, but their customer service is ASS. If this unit takes a crap I am done.
    There are only two kinds of real justice left: street and poetic...


    Canada, huh? Almost made it...

    *DISCLAIMER*The opinions expressed here are my own delusions. My employer administraton would at best shake their heads and sigh; or at worst severely repudiate the content of these posts, should it ever manage to appear on their radar.

  12. #12
    BigDawg's Avatar
    BigDawg is offline K-9 Officer
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    I love the XM that came with my new truck. No need to buy a seperate receiver or anything. Im thinking of getting one for my classic car too. Wonder if I can combine my plans to two radios or have to pay subscription on both?? Anybody know? Can you have two car units and a home, or seperate subscription. How does it work??
    "An Unarmed man can only flee from evil, and evil is not overcome by fleeing from it." Jeff Cooper


    Some people are meant to be the police......Some people are meant to call the police!!!

    "Socialism only works in two places: Heaven where they don't need it and hell where they already have it."
    -Ronald Reagan


    " I believe that forgiving them (Terrorist) is God's function. OUR job is to arrange the meeting."
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    Not all Muslims are Terrorists, but all Terrorists are Muslim.
    (author unknown)


    The statements posted by BigDawg DO NOT reflect the opinions, views, policies, or procedures of the author's employing agency. These statements are the personal opinions of BigDawg only, thereby releasing my agency of any liability, or involvement in anything posted under the user name of BigDawg. The opinions expressed by BigDawg are protected by the 1st Amendment of the U.S. Constitution. BigDawg’s messages are intended to invoke thought and discussion among the "Officer Resources" forum community and may not necessarily reflect the opinion of the author. BigDawg’s posts and any attachments are intended for an adult audience (18+) and may contain strong language, sexual content, nudity, violence, and may be graphic in nature. Some material may be considered offensive; reader discretion is advised. Please note that many of BigDawg’s posts are intended for entertainment value only. BigDawg’s posts are not intended to be used where prohibited by law. Furthermore, BigDawg's posts, and any attachments, may contain information covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521, and is confidential and proprietary in nature. If you are not the intended recipient, please be advised that you are legally prohibited from retaining, using, copying, distributing, or otherwise disclosing this information in any manner.

  13. #13
    K9brando's Avatar
    K9brando is offline Fun In The Snow!
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    Customer service is not limited to Sirius. I had an XM that I bought and it was dead one week out of the box. Circuit City wouldn't take it back and long story short, I fought customer service at XM for weeks. After having XM for 6 months, I didn't like their programming and changed to Sirius. It took 3 months before XM would cut my programming off. I told them the day I bought the Sirius receiver and XM stated that they couldn't turn off the subscription until the end of the billing period. I said ok and was billed again for the next month. I called bitching and they said and I quote, "well you shouldn't have bought Sirius and you wouldn't have this problem". Again they said they were cutting it off and two weeks later it was still on. I fought them and refused to pay the bill and they continued on and tried to charge the bill off onto my credit history. I ended talking to a VP at the main office and threatened a lawsuit and finally they quit.
    I'm ready for spring!

  14. #14
    BigDawg's Avatar
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    I found the answer to my question. Its another 6.95 per month for a "family" plan.
    "An Unarmed man can only flee from evil, and evil is not overcome by fleeing from it." Jeff Cooper


    Some people are meant to be the police......Some people are meant to call the police!!!

    "Socialism only works in two places: Heaven where they don't need it and hell where they already have it."
    -Ronald Reagan


    " I believe that forgiving them (Terrorist) is God's function. OUR job is to arrange the meeting."
    General Norman Schwartzkopf

    Not all Muslims are Terrorists, but all Terrorists are Muslim.
    (author unknown)


    The statements posted by BigDawg DO NOT reflect the opinions, views, policies, or procedures of the author's employing agency. These statements are the personal opinions of BigDawg only, thereby releasing my agency of any liability, or involvement in anything posted under the user name of BigDawg. The opinions expressed by BigDawg are protected by the 1st Amendment of the U.S. Constitution. BigDawg’s messages are intended to invoke thought and discussion among the "Officer Resources" forum community and may not necessarily reflect the opinion of the author. BigDawg’s posts and any attachments are intended for an adult audience (18+) and may contain strong language, sexual content, nudity, violence, and may be graphic in nature. Some material may be considered offensive; reader discretion is advised. Please note that many of BigDawg’s posts are intended for entertainment value only. BigDawg’s posts are not intended to be used where prohibited by law. Furthermore, BigDawg's posts, and any attachments, may contain information covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521, and is confidential and proprietary in nature. If you are not the intended recipient, please be advised that you are legally prohibited from retaining, using, copying, distributing, or otherwise disclosing this information in any manner.

 

 

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