Insurance company Progressive felt the wrath of the Internet this week after the brother of a policyholder who died in a car crash posted a startling missive about how the family's claim was handled. Progressive has now reached a financial settlement with the family. Matt Fisher detailed his family's nightmare in a Tumblr post on Monday with a shocking title: "My Sister Paid Progressive Insurance to Defend Her Killer In Court."
Fisher's sister Katie died in a 2010 crash after another driver ran a red light. The driver was underinsured, and Fisher's family had to sue the driver for negligence in order to force Katie's insurance company, Progressive, to pay the difference. What really irked Fisher was that Progressive actively participated in the other driver's legal defense. His scathing post about the debacle quickly went viral and turned into a social media nightmare for Progressive.
More here: Progressive settles with accident victim's family after tale went viral - Aug. 17, 2012