Originally Posted by
code3bg
One thing I will say about Otterbox... they have the best damn customer service I've ever encountered. Back when I had the original Motorola Droid, I had an Otterbox commuter case on it. The black plastic piece on the front kept cracking, over and over again. But they made it right every time by sending me a brand new case, a complete case, every time that piece cracked. I didn't even buy the case from them, I bought it on ebay or something like that. A guy from work has an otterbox that broke and they did the same thing for him (it's the small plastic ring that snaps to the front of some phones, sometimes they crack because they're so thin). I would recommend the commuter series, since you said you aren't too rough with your phone. The defender series is kick ass, but very bulky. As far as the silicone on the commuter series stretching out after a while, just call them and get a new one sent to you if that happens. They stand behind their stuff 100%.