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Tech

Get the most out of simulation training

Five things you should be using your simulator for (but probably aren’t)

Dr. Joy VerPlanck Published July 16, 2026 @ 6:00 am PDT

Generated by 911MEDIA staff

Your simulator is capable of far more than most agencies ask of it. Most agencies that invest in simulation start in the same place: the time-honored shoot/no-shoot scenarios. That’s a reasonable entry point, and regularly running officers through use-of-force training is genuinely valuable. The question worth asking is: What else can you do with it? Here are five simulation training uses that don’t get nearly enough attention.

1. Pre-call preparation

The moments before a call can affect everything that follows. How an officer interprets a dispatch communication and the mental picture they build before arriving on scene can influence how they respond once they get there. Mental preparation is a trainable skill.

Simulation gives instructors a way to build scenarios that begin before the lights and sirens, requiring officers to process an incoming dispatch call, fill in the gaps by asking the right questions and develop an initial read of the situation. A scenario might open with a vague disturbance call with limited details, and before the officer ever arrives on scene, they must decide what to ask, what assumptions are safe and how to frame their approach. The instructor can then branch the scenario based on those decisions. Officers who practice this type of intake process are more likely to arrive at real calls more organized and less reactive because the mental framework they need is already forming on the way there.

2. Self-awareness

Most simulation training is evaluated from the instructor-observer perspective. What gets less attention is what was happening on the inside while all of that was unfolding. The internal experience is where some of the most important training opportunities live, and it deserves equal attention and observation.

Interoception is the ability to notice and interpret your own physiological and emotional signals, like the tension in your chest before a confrontation or the impulse that arises before a decision. Research in elite military settings found that training officers to identify their earliest signs of stress leads to significantly lower biological stress levels and superior performance when exposed to intense simulated stressors.[1]King, J. B., Li, Y., Gillespie, N. A., & Ashkanasy, N. M. (2026). “Emotional Intelligence Training Improves Stress Regulation and Performance in High-Stress Occupations.” Scientific Reports, … Continue reading

An officer running a de-escalation scenario can be prompted — before, during or after — to reflect on what they noticed about their own physiological state. Were they rushing? Did they feel the pull toward a particular response before they’d fully assessed the situation? One way to develop or reengage interoception is to bring it to a low-stakes learning space, like the training room. An officer who can recognize their own stress response early has more options for managing it.

The internal experience is where some of the most important training opportunities live.

3. Developing creative thinking

Process-driven training produces process-driven responses. That’s valuable for building consistency and procedural fluency, but officers who encounter situations that don’t fit a familiar pattern can find themselves reaching for a method that doesn’t apply. Creative thinking in law enforcement provides the cognitive flexibility to recognize when the standard approach isn’t working and generate a different one in real time.

Research found that when officers were presented with scenarios requiring de-escalation and encouraged to be creative in their approach, they demonstrated greater creativity after experiencing a second simulation of the same scenario.[2]VerPlanck, J. (2021), “The Effects of Simulator Training on the Development of Creative Thinking in Law Enforcement Officers.” Policing: An International Journal, Vol. 44 No. 3 pp. 455–468, … Continue reading The first time through, an officer is managing cognitive load. The second time, with the procedural demands reduced, there’s mental space for a more inventive response. Running the same scenario twice, with a deliberate constraint the second time (“Do it again, but this time you can’t say, ‘Drop the knife’”), shifts the mental frame from repetition to creative problem-solving.

4. Building a content library

Many simulators include an open repository — a folder where you can upload agency policies, body camera and dashcam footage from real calls, trial recordings, reports and documentation. This knowledge base is possibly the best, most underused feature of your simulator. Instructors can populate it with materials that make training specific rather than general. Anything that gives the training room a direct line to the world officers are actually working in belongs in that folder.

Officers are more likely to apply skills learned in training when that training closely mirrors the environment, population and situations they encounter on the job. An agency that has responded to a series of mental health crisis calls, for example, can pull body camera footage from one of those calls and build a debrief around it. Officers are training with something that happened two blocks from the station. A knowledge repository should be a dynamic library that grows alongside the agency.

5. Post-call processing

What happens after a scenario ends is often treated as an administrative formality. It shouldn’t be. The period immediately following an incident, whether real or simulated, is when memory is most accessible, most vulnerable to distortion and most consequential for everything that comes after: reports, investigations and potential court testimony.

The research on post-incident memory is more nuanced than it might appear. Immediate independent documentation captures detail while it’s still fresh and uncontaminated. But research also suggests that delaying formal questioning by 48 hours, or roughly two sleep cycles, may improve the accuracy of testimony by allowing stress-elevated adrenaline to settle and memory to consolidate.[3]Cowell, B. (2018, July 30). “Enhanced Interviewing Techniques to Improve Memory Recall.” National Policing Institute. … Continue reading Both matter, and so does the sequence between them.

Simulation gives instructors a way to practice that full sequence in a controlled setting. After running a scenario, an officer writes an independent account from memory. Weeks later, in a mock testimony exercise, they’re questioned on the decisions they made. Simulators with a trainee action camera will capture the officer’s perspective during the scenario, and when that file is stored for later completion of the exercise, it gives both the instructor and the officer a precise reference point for that debrief. That full arc, from incident to documentation to articulation under scrutiny, mirrors the real-world process from call to courtroom in a way nothing else does.

Build from here

For most agencies with a simulator, the path to all five of these starts with the next training session. The scenarios are already loaded. What changes is the intention behind how they are used, and how much of that training actually transfers when it matters.

Dr. Joy VerPlanck

Dr. Joy VerPlanck

Dr. Joy VerPlanck is a learning and development consultant serving organizations of all sizes in the public and private sectors. She is a former military police officer and chair of the cognitive advisory board at MILO training solutions. Joy holds a doctorate in educational technology, a master of science in organizational leadership and training, and a certificate in the foundations of neuroleadership.

View articles by Dr. Joy VerPlanck

As seen in the July 2026 issue of American Police Beat magazine.
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References[+]

References
1 King, J. B., Li, Y., Gillespie, N. A., & Ashkanasy, N. M. (2026). “Emotional Intelligence Training Improves Stress Regulation and Performance in High-Stress Occupations.” Scientific Reports, 16, Article 36216. doi.org/10.1038/s41598-026-36216-8.
2 VerPlanck, J. (2021), “The Effects of Simulator Training on the Development of Creative Thinking in Law Enforcement Officers.” Policing: An International Journal, Vol. 44 No. 3 pp. 455–468, doi.org/10.1108/PIJPSM-06-2020-0101.
3 Cowell, B. (2018, July 30). “Enhanced Interviewing Techniques to Improve Memory Recall.” National Policing Institute. policinginstitute.org/onpolicing/enhanced-interviewing-techniques-to-improve-memory-recall.

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